FedEx Carrier returning various connection errors

Incident Report for ShipRush

Resolved

This issue should now be resolved. If you are still connection errors, please wait a few moments and try your shipment again.

Posted Apr 04, 2024 - 09:50 PDT

Update

Many users are able to rate and ship again successfully, though in some cases it takes multiple attempts for the FedEx Servers to not return errors.

Posted Apr 04, 2024 - 09:16 PDT

Identified

FedEx servers are currently experiencing an outage affecting many ShipRush shippers trying to use their services. Errors include:

Message from the FedEx Server: General Failure [wsi:0105]
Message from the FedEx Server: Your request cannot be serviced at this time due to system constraints, please retry your request. [crs:FFFE]

And similar. FedEx engineering is aware of the issue and working to resolve it now.

Posted Apr 04, 2024 - 08:56 PDT

This incident affected: Carrier Functionality.