All Systems Operational

About This Site

Welcome to the ShipRush status page.

ShipRush Web ? Operational
90 days ago
99.96 % uptime
Today
Carrier Functionality ? Operational
90 days ago
99.97 % uptime
Today
Ecommerce connectivity ? Operational
90 days ago
99.63 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 30, 2020

No incidents reported today.

Nov 29, 2020

No incidents reported.

Nov 28, 2020
Resolved - This incident has been resolved.
Nov 28, 23:00 PST
Monitoring - ShipRush Web is undergoing routine maintenance between 9:00pm Pacific Time and 11:00pm Pacific . Users will be unable to access My.ShipRush.com or access to ship USPS during those hours. Thank you for your patience.
Nov 28, 21:00 PST
Nov 27, 2020

No incidents reported.

Nov 26, 2020
Resolved - Amazon has advised that the issue affecting Web Services has been resolved as of earlier this morning. Full details can be found on Amazon's status page here: https://status.aws.amazon.com/
Nov 26, 12:47 PST
Monitoring - Amazon is currently experiencing server difficulties that are resulting in delays for orders both downloading into ShipRush, and posting back to Amazon after being processed. Amazon is aware of the issue and is currently working to resolve - we recommend watching their status page here:

https://status.aws.amazon.com/

The good news is that all pending update and order refresh jobs will automatically re-run once the Amazon outage is resolved.
Nov 25, 12:13 PST
Nov 25, 2020
Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020
Resolved - This incident has been resolved.
Nov 21, 23:00 PST
Monitoring - ShipRush Web is undergoing routine maintenance between 9:00pm Pacific Time and 11:00pm Pacific . Users will be unable to access My.ShipRush.com or access to ship USPS during those hours. Thank you for your patience.
Nov 21, 21:00 PST
Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020
Resolved - Chat support is again available, during normal business hours.
Nov 16, 12:03 PST
Identified - The support chat client we use is experiencing some connectivity issues this morning which are currently being addressed. Phone support will be available from 8:30-5:00 PST at (206)812-7874, and email support is still available at Servicedesk@Descartes.com now. We apologize for the inconvenience, and hope to have this resolved soon.
Nov 16, 07:16 PST