ShipRush Status

All Systems Operational

About This Site

Welcome to the ShipRush status page.

Uptime over the past 90 days. View historical uptime.

ShipRush Web Operational

90 days ago

99.88 % uptime

Today

Carrier Functionality Operational

90 days ago

97.53 % uptime

Today

Ecommerce connectivity Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 21, 2018

No incidents reported today.

Oct 20, 2018

No incidents reported.

Oct 19, 2018

No incidents reported.

Oct 18, 2018

No incidents reported.

Oct 17, 2018

No incidents reported.

Oct 16, 2018

No incidents reported.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018

Case 68828 - Packing List returns: (500) Internal Server Error. Service Unavailable

Resolved - The issue is resolved. Internal reference ID: ZF Case 68828
Oct 11, 09:37 PDT

Monitoring - A fix has been implemented, and we are monitoring to make sure it is effective.
Oct 11, 09:15 PDT

Update - Technicians have isolated the root issue, and are actively working to fix. Still no ETA of a full resolution - we will update here once there is more to share. As a note, if you disable packing list printing, that should bypass this error, allowing normal label shipping.
Oct 11, 09:12 PDT

Update - The issue has been identified, and a resolution is in progress.
Oct 11, 08:09 PDT

Identified - We have identified the problem, and are working with our server host to resolve.
Oct 11, 08:08 PDT

Investigating - We are aware of this issue, and development is investigating now. We will update here when we have more.
Oct 11, 07:23 PDT

Intermittent "unable to talk to My.ShipRush" error

Resolved - This has been resolved.
Oct 11, 08:09 PDT

Monitoring - The issue is resolved, and we are monitoring.
Oct 9, 14:42 PDT

Update - The issue has become less frequent, and retrying the operation in ShipRush should succeed. A full resolution is in the process of being deployed.
Oct 5, 08:35 PDT

Identified - A resolution is in process. We should have another update within an hour. The system continues to be operational.
Oct 4, 10:47 PDT

Investigating - This issue is being investigated under ZF Case 68662
Oct 3, 16:28 PDT

Oct 10, 2018

No incidents reported.

Oct 9, 2018

Case 68726 - FedEx Server error: Service is invalid

Resolved - FedEx has confirmed this issue is now 100% resolved.
Oct 9, 13:56 PDT

Update - FedEx has not confirmed a fix for this issue yet - users may still be experiencing this error periodically. We will update here when we know more.
Oct 8, 08:14 PDT

Update - FedEx continues work on resolving this issue, but does not yet have an ETA on a full resolution. We will update here when we have more to share.
Oct 5, 08:28 PDT

Identified - FedEx has confirmed they are aware of the issue, and are working to resolve it, but do not yet have an ETA on a full fix.
Oct 4, 13:14 PDT

Investigating - A ticket has been submitted to FedEx Web Services support, and we are awaiting a resolution.
Oct 4, 10:35 PDT

Oct 7, 2018

No incidents reported.