Investigating - We’re aware of an issue where some USPS shipments fail with the error: “The requested payment information is not authorized to access /payments/v3/payment-authorization.”
What’s affected:
- Shipments to APO/FPO/DPO addresses
- Shipments to U.S. territories
- First-Class letter and large envelope (flat) shipments
What’s working:
Most other USPS shipments should process normally, so you can keep shipping.
USPS has told us they’re aware of the issue and are working on a fix. We’re monitoring it closely and will post an update when we know more or once service is restored. We’re sorry for the disruption
Nov 13, 2026 - 11:32 PST
What’s affected:
- Shipments to APO/FPO/DPO addresses
- Shipments to U.S. territories
- First-Class letter and large envelope (flat) shipments
What’s working:
Most other USPS shipments should process normally, so you can keep shipping.
USPS has told us they’re aware of the issue and are working on a fix. We’re monitoring it closely and will post an update when we know more or once service is restored. We’re sorry for the disruption
Nov 13, 2026 - 11:32 PST
ShipRush Web
Degraded Performance
Carrier Functionality
Operational
Ecommerce connectivity
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.