All Systems Operational

About This Site

Welcome to the ShipRush status page.

ShipRush Web   ? Operational
90 days ago
99.88 % uptime
Today
Carrier Functionality   ? Operational
90 days ago
97.53 % uptime
Today
Ecommerce connectivity   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 21, 2018

No incidents reported today.

Oct 20, 2018

No incidents reported.

Oct 19, 2018

No incidents reported.

Oct 18, 2018

No incidents reported.

Oct 17, 2018

No incidents reported.

Oct 16, 2018

No incidents reported.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018
Resolved - The issue is resolved. Internal reference ID: ZF Case 68828
Oct 11, 09:37 PDT
Monitoring - A fix has been implemented, and we are monitoring to make sure it is effective.
Oct 11, 09:15 PDT
Update - Technicians have isolated the root issue, and are actively working to fix. Still no ETA of a full resolution - we will update here once there is more to share. As a note, if you disable packing list printing, that should bypass this error, allowing normal label shipping.
Oct 11, 09:12 PDT
Update - The issue has been identified, and a resolution is in progress.
Oct 11, 08:09 PDT
Identified - We have identified the problem, and are working with our server host to resolve.
Oct 11, 08:08 PDT
Investigating - We are aware of this issue, and development is investigating now. We will update here when we have more.
Oct 11, 07:23 PDT
Resolved - This has been resolved.
Oct 11, 08:09 PDT
Monitoring - The issue is resolved, and we are monitoring.
Oct 9, 14:42 PDT
Update - The issue has become less frequent, and retrying the operation in ShipRush should succeed. A full resolution is in the process of being deployed.
Oct 5, 08:35 PDT
Identified - A resolution is in process. We should have another update within an hour. The system continues to be operational.
Oct 4, 10:47 PDT
Investigating - This issue is being investigated under ZF Case 68662
Oct 3, 16:28 PDT
Oct 10, 2018

No incidents reported.

Oct 9, 2018
Resolved - FedEx has confirmed this issue is now 100% resolved.
Oct 9, 13:56 PDT
Update - FedEx has not confirmed a fix for this issue yet - users may still be experiencing this error periodically. We will update here when we know more.
Oct 8, 08:14 PDT
Update - FedEx continues work on resolving this issue, but does not yet have an ETA on a full resolution. We will update here when we have more to share.
Oct 5, 08:28 PDT
Identified - FedEx has confirmed they are aware of the issue, and are working to resolve it, but do not yet have an ETA on a full fix.
Oct 4, 13:14 PDT
Investigating - A ticket has been submitted to FedEx Web Services support, and we are awaiting a resolution.
Oct 4, 10:35 PDT
Oct 7, 2018

No incidents reported.