Intermittent "unable to talk to My.ShipRush" error

Incident Report for ShipRush

Resolved

This has been resolved.

Posted Oct 11, 2018 - 08:09 PDT

Monitoring

The issue is resolved, and we are monitoring.

Posted Oct 09, 2018 - 14:42 PDT

Update

The issue has become less frequent, and retrying the operation in ShipRush should succeed. A full resolution is in the process of being deployed.

Posted Oct 05, 2018 - 08:35 PDT

Identified

A resolution is in process. We should have another update within an hour. The system continues to be operational.

Posted Oct 04, 2018 - 10:47 PDT

Investigating

This issue is being investigated under ZF Case 68662

Posted Oct 03, 2018 - 16:28 PDT

This incident affected: ShipRush Web.