Declared Value Server Error: ... (503) Server Unavailable. Case 994909

Incident Report for ShipRush

Resolved

This issue has been resolved.

Posted Feb 27, 2024 - 15:18 PST

Identified

There is a server issue with our insurance provider, causing various errors including Server Unavailable when trying to process a shipment with a declared value set. This is being investigated now, and we will post updates here as they become available.

Posted Feb 27, 2024 - 15:13 PST

This incident affected: ShipRush Web.