UPS Server Outage

Incident Report for ShipRush

Resolved

UPS systems should again be fully operational.

Posted Jul 25, 2024 - 15:19 PDT

Identified

The UPS Server outage has returned. It does appear to be tied to Address Validation, so disabling that in settings may help, but some shipments are failing regardless of settings.

UPS Support is aware of the problem and working to resolve it now.

Posted Jul 25, 2024 - 12:45 PDT

This incident affected: Carrier Functionality.