ShipRush Web - "There was a problem" loading the page

Incident Report for ShipRush

Resolved

This incident has been resolved.
Posted May 29, 2023 - 09:54 PDT

Update

We believe this issue is resolved, and that all users should again have access to ShipRush Web. Development is continuing to monitor for any further issues.
Posted May 24, 2023 - 10:24 PDT

Monitoring

Most users should again be able to access My.ShipRush.com. Some remaining errors are still under investigation by development.
Posted May 24, 2023 - 09:45 PDT

Identified

Improvements have been made, but development continues work to address this stability issue.
Posted May 24, 2023 - 08:19 PDT

Investigating

Many users are experiencing an error when trying to access My.ShipRush.com, typically a yellow bar that said 'something went wrong'. Development is working on this issue now, we apologize for the trouble.
Posted May 24, 2023 - 07:35 PDT
This incident affected: ShipRush Web.