Case 80254: Toolbox Delay & Timeouts

Incident Report for ShipRush

Resolved

This incident has been resolved.

Posted Oct 13, 2020 - 14:54 PDT

Monitoring

We believe this issue has passed, and are monitoring performance of ShipRush Web currently. Please reach out to support if you continue to have trouble.

Posted Oct 13, 2020 - 12:28 PDT

Investigating

Many web users, shipping with the ShipRush Desktop Toolbox may be experiencing delays and timeout errors after a shipment is processed in web. We are aware of this issue and are working to have it fully resolved as soon as possible. We will post updates here as soon as they are available.

Posted Oct 13, 2020 - 11:44 PDT

This incident affected: ShipRush Web.