Case 77958: SRWeb: Timeouts, slow loading, errors loading

Incident Report for ShipRush

Resolved

This incident has been resolved.

Posted Mar 23, 2020 - 10:54 PDT

Monitoring

We believe this issue to have passed. Please reach out to support if you continue to have connectivity errors or other concerns.

Thank you.

Posted Mar 23, 2020 - 09:32 PDT

Investigating

Many users may be experiencing errors in both Desktop and Web versions of ShipRush, getting timeouts or errors when trying to load. We are investigating this issue now - many users are finding they are able to ship if they try reloading their page, but may have slow shipping.

We will update here when we have this resolved.

Posted Mar 23, 2020 - 07:54 PDT

This incident affected: ShipRush Web.