Case 68596 - Postal Outage
Incident Report for ShipRush
Resolved
Pitney Bowes has confirmed this issue is fully resolved.
Posted 24 days ago. Sep 27, 2018 - 10:00 PDT
Update
Many users are reporting being able to ship again. We believe this outage has passed, but are still waiting for confirmation from Pitney Bowes.
Posted 24 days ago. Sep 27, 2018 - 09:47 PDT
Identified
Regular ShipRush users (ShipRush Desktop & my.shiprush.com) is now resolved. Postage printing on eBay.ShipRush.com is down due an outage at Pitney Bowes. We will update this incident as there is news.
Posted 24 days ago. Sep 27, 2018 - 08:12 PDT
Update
This issue affects a subset of ShipRush users. We are taking action to reduce this set to a minimum. There will be another update within 15 minutes.
Posted 24 days ago. Sep 27, 2018 - 08:06 PDT
Investigating
We are aware of the errors affecting many users. This includes:
Service Id Priority Mail is invalid. Minimal Validation: Invalid Service Name
"Internal Error Occured"

And others. We are investigating the source of the problem and will update here when we have more to share.
Posted 24 days ago. Sep 27, 2018 - 08:02 PDT
This incident affected: Carrier Functionality.